All Usborne Book orders placed online here at www.BooksKidsLove.com will ship the next business day!

To track an order that you placed online, click here.You will need the order number that was emailed to you when your order was shipped.

If you have any questions about your order or if there was a problem when you received it, you can contact us at CustomerService@ubah.com or by calling 1-800-806-1162. Our customer service department is available between 8:00 AM and 5:00 PM Central Time, Monday through Friday, except holidays.

Return Policy: We will issue a refund for up to 30 days after your purchase. After the 30 days has expired, we only accept merchandise for ½ price replacement.

Thank you for choosing Usborne Books and www.BooksKidsLove.com - the premier site for everything Usborne in the USA!